Returns/Exchanges...

All returns must go our office in Glendale Heights, Illinois (see below) even if the address on your packing slip/box is different.  Return your item(s) within 30 days upon receipt for a refund or exchange as follows:  

 

1)     Place the item(s) in secure packaging (or the original shipping box, removing previous labels).

 

2)     Ship pre-paid by carrier of your choice (Post Office, UPS, FedEx, etc.) making sure to retain the tracking number.

 

3)     Complete the form below (or similar) and include it with your shipment.  If needed, you can use the self-addressed label below.

 

Terms & Conditions for Returns/Exchanges:  Shipping charges are non-refundable.  Customer is responsible for return shipping charges to our office.  Replacement items will ship at no charge via UPS Ground or other carrier (U.S. customers only).  Refunds will be issued within 3-5 business days in the same method as the order was paid.  NOTE: We cannot accept any item that has already been worn.  All tags must be attached to items returned.  Logo items are not returnable.  Defects in materials or workmanship (i.e. zippers, snaps, etc.) carry a 30 day warranty from the date your order was received.  We are not responsible for lost or stolen returns/exchanges. 

 

Order #                                          

  

RETURNS     

 

QTY                                STYLE #                                                   SIZE/COLOR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EXCHANGES

 

QTY                                STYLE #                                                   SIZE/COLOR

 

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

COMMENTS/SPECIAL INSTRUCTIONS

 

 

 

 

 

 

 

 

 

 

 

PLEASE RETURN TO:                                                                                               (cut along line and affix to package if needed)

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FORERAIN OUTERWEAR – RETURNS

1017 Victoria Lane

Glendale Heights, IL  60139

 

 

 

 

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